Difficult Employees

Dealing with Performance and Conduct Issues is a two-day seminar which focuses on just 5-10% of a Federal agency’s workforce.  It offers supervisors, managers and union officials a look behind the HR curtain, showing how such problems can be successfully addressed.  This class moves from the traditional approaches involving reprimands, suspensions, and performance improvement plans to more modern methods like mediated agreements regarding future behavior, individualized requirements, and abeyance agreements.

Robbie Kunreuther had the unpleasant task of firing civil service employees whose performance or behavior couldn’t be corrected.  He understands why managers would rather avoid such traumatic decisions and how employees should be accountable for their own employment success or failure.  Dealing with Performance and Conduct Issues focuses on correcting the problem in the most practical time frame with the least amount of documentation.

Because these cases are so likely to result in litigation, the class covers how cases are won and lost when challenged.  Robbie represented the government before the Merit Systems Protection Board, labor arbitrators and the EEOC.  He explodes common myths while focusing on the possible.  This seminar turns participants’ attention toward the competent, hard-working majority that needs to be relieved of workplace distractions.  The cost of this seminar will be more than recouped if just 1-2 people attending leave with the understanding how a persistent performance or conduct problem can be successfully addressed.  Call or e-mail Robbie for a course agenda and other details.

Like all GPS seminars, this class is off-the-shelf training and commercially available to the public.  For organizations located in the 48 contiguous states and Alaska, Dealing with Performance and Conduct costs $10,000 for a group of up to 30 participants.  This pricing includes all materials and expenses.  Seminars presented in Hawaii cost $11,000.  Classes outside of the United States are priced individually.  Call or e-mail Robbie for a course agenda and other details.